Please think about the needs of your neighbours, especially (but not exclusively) the elderly and vulnerable. Give them a call on the telephone. Make sure they have food and other essential items, check whether they need help with shopping and make sure they have your phone number(s).

Do you need help?

If you are self-isolating, and unable to leave the house even under the current limitations, it is important to remember you are not alone - there are dozens of local people who want, and are able, to help you. If you need assistance please telephone 07808 071 276 and we will try and point you in the direction of someone who can help – please note this telephone line is not 24 hours and in times when it isn’t staffed, please leave a message and someone will return your call - or email

Please do not struggle alone, just pick up the phone!

Virus information

Only use the NHS 111 service if:

● You feel you cannot cope with your symptoms at home

● Your condition gets worse

● Your symptoms do not get better after 7 days

● Do not go to a GP surgery, pharmacy or hospital. The surgeries will update websites, social media pages, and answer machine messages to reflect any change in the situation.

You do not need to contact 111 to tell them you are self-isolating

Useful numbers and websites:

Wenlock Pharmacy

01952 727253

Shropshire Council

Coronavirus helpline: 0345 678 9028 (Not for health-related queries)


01743 357748


01743 368647

Mon – Fri office hours


0800 1111


116 123 from any phone 24 hours 365 days


The Coronavirus pandemic is fast-moving, and with it new information is becoming available every day. A small group of local residents has decided that, whilst trying to channel the advice coming from many quarters might seem helpful, it would be better to let the news media deal with that. We have to allow the Government and NHS to handle a fast-moving situation.

What we can do locally, however, is look after each other - especially those residents classed as vulnerable. The Government’s directive requires us to stay at home except in certain circumstances. You could help by:

  • Shopping, running errands such as collecting prescriptions from the pharmacy etc.

  • Problems arising from social isolation - this could last many weeks

  • Deliver meals or supplies by car to isolated residents

  • Be a telephone friend for isolated residents

  • Post mail for isolated residents

  • Walk someone's dog

If you’d like to help, please email with your name address and telephone number. Please put “Mutual Aid” in the subject line and list ways in which you can help - shopping, delivering meals, dog-walking, talking on the telephone with self-isolators etc.

Support your local traders - many are doing home delivery

A Ryan & Son

01952 727409


01952 727166

07800 927377

Catherine's Bakery

01746 714499

The Marketplace

01952 727251

Delicious takeaway and delivered meals

New initiative to help people who can't access funds

A new initiative introduced by the Post Office is being rolled out to banks.

Anyone who cannot leave home may be able to ask a trusted friend or volunteer to withdraw cash at any Post Office using a single-use voucher. The Post Office scheme is being extended and offered to all banks, building societies and credit unions. If the bank allows it, someone can ask for a one-time barcode sent via text, email or post for a stipulated amount. A trusted friend or volunteer can exchange the voucher for the cash requested. Previously, only a named individual, such as a carer, could collect cash in this way on someone's behalf. Now any trusted neighbour or volunteer can do so.

The idea of the Payout Now scheme is to allow people who are shielded or self-isolating, mainly elderly, to maintain access to cash without having to hand over a debit card and Pin to somebody else.

There are other Much Wenlock traders whose doors are closed, but who are open for business, and professionals available for consultation or advice

Many local businesses are operating online, so it may be worth phoning or emailing them, or check on Facebook, if there’s something you’d like to buy.

If you're a local online trader and you're not listed here, just email us at with your details.


01952 728371

Colours florists

01952 728344

Croft Design

01952 727632


01952 728165

YouTube videos are viewable here

Contact us

If you need assistance, either:

Email or

Telephone 07808 071 276 (not manned 24 hours - if there's no answer, leave a message and someone will return your call.

If you'd like to volunteer to help: